Report Details
Introduction
The North America Intelligent Vending Machines Market is witnessing exponential growth, driven by rising demand for contactless retail, AI-powered product recommendations, and seamless digital payment integration. From traditional snack dispensers to sophisticated multi-category machines, the region has rapidly embraced smart vending across airports, business centers, schools, and railways.
The study has considered the base year as 2024, which estimates the market segment, and the forecast period is 2025 to 2031. The report analyzes and forecasts the market segment in terms of value (USD Million) for the market.
By 2031, the market is expected to surpass USD 9.5 billion, growing at a robust CAGR of 15.09% (2025–2031). The United States leads this transformation, followed closely by Canada and Mexico, as public spaces, transit hubs, and education centers increasingly deploy intelligent vending machines to enhance convenience and operational efficiency. With AI, IoT, real-time inventory tracking, and interactive displays becoming the norm, this market has evolved from mere automation to true smart retail experiences.
Ulta Beauty Launches Smart Vending Pilot in 10 U.S. Stores – June 2025 Update
Summary (Bullet Points)
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Ulta Beauty has launched a pilot project featuring smart vending machines in 10 retail locations across the United States, in collaboration with SOS, a tech provider specializing in intelligent vending networks.
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The pilot is designed to enhance in-store product sampling and marks Ulta's first venture into digital in-store advertising, focusing on deeper consumer engagement and innovation.
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SOS vending machines offer on-demand, travel-sized beauty essentials, allowing brands to connect directly with shoppers through a frictionless sampling experience.
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The machines are fully integrated with Ulta’s Ultamate Rewards loyalty program, offering one free sample per week to registered members who verify via phone or email.
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Guest users can register on-site to gain immediate access, turning vending units into a tool for real-time customer acquisition and first-party data capture.
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The featured products span cosmetics, skincare, and haircare categories, showcasing items from well-known consumer brands in a self-service format.
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This initiative reflects a larger shift in beauty retail toward unattended, tech-driven, and personalized experiences, aligning with consumer expectations for convenience and immediacy.
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Impact on the Market:
This pilot by Ulta Beauty is expected to accelerate adoption of smart vending machines in specialty retail, encouraging other brands to invest in automated, data-enabled, and customer-focused vending solutions across North America.
Summary of Vendekin Technologies – Smart Vending Machine Solution
Category |
Key Highlights |
Impact on Intelligent Vending Machines Market |
Smart Vending Concept |
Acts as a salesperson, analyst, and manager; powered by IoT and cloud software |
Drives automation in high-traffic areas (airports, campuses), increasing machine ROI and deployment |
User Experience |
Touchless, app-less, and cashless vending interface |
Aligns with U.S. consumer demand for frictionless, hygienic experiences |
Custom Features |
Personalized UI, digital payments, remote monitoring, quick refunds |
Supports customized solutions in schools, workplaces, and healthcare environments |
Software Benefits |
Inventory tracking, predictive analytics, smart alerts, loyalty programs, consumer data |
Enables operational efficiency and data-driven decisions across vending networks |
Applications |
Used in micro-markets, unmanned retail, office kiosks, self-service stores, advertising, data collection |
Expands scope of intelligent vending into new business models like retail automation and brand testing |
Types of Machines |
Snack & beverage, elevator, frozen food, hot food vending machines |
Diversifies product offerings to meet local demand for convenience, health, and ready-to-eat options |
Operational Support |
24/7 customer service, multiple payment methods, dark store capability |
Enables round-the-clock operation and supports the growth of unattended retail |
Core Value Proposition |
Transforms vending into smart, efficient, revenue-generating retail touchpoints |
Helps brands scale D2C channels and supports adoption in retail modernization initiatives |
Source Primary research and secondary research
Market Segmentation (By Type)
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Beverage – The beverage segment is projected to grow from USD 1,597.09 million in 2025 to USD 3,668.85 million in 2031, registering a CAGR of 14.87%.
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Commodity – Commodity-based vending machines are expected to reach USD 1,877.89 million by 2031, up from USD 849.96 million in 2025, growing at a CAGR of 14.12%.
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Food – The food segment leads in growth rate with a CAGR of 16.39%, expanding from USD 1,279.10 million in 2025 to USD 3,179.15 million by 2031.
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Others – Other product types are expected to grow steadily at a CAGR of 13.57%, reaching USD 787.98 million by 2031 from USD 367.19 million in 2025.
Market Segmentation (By Application)
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Airport – Airport-based vending machines will grow from USD 1,291.57 million in 2025 to USD 3,057.75 million in 2031, with a CAGR of 15.45%.
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Railway Station – Railway station applications are set to increase from USD 489.88 million in 2025 to USD 1,075.81 million in 2031, growing at 14.01% CAGR.
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School – Schools show the highest CAGR of 16.27%, surging from USD 1,044.69 million in 2025 to USD 2,581.17 million by 2031.
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Business Center – Business centers are forecasted to grow from USD 875.94 million in 2025 to USD 1,970.69 million by 2031, registering a CAGR of 14.47%.
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Others – Other applications are expected to grow from USD 391.25 million in 2025 to USD 828.45 million in 2031, with a CAGR of 13.32%.
Market Segmentation (By Country)
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United States – The U.S. is the largest market, projected to grow from USD 2,863.43 million in 2025 to USD 6,810.79 million by 2031, registering a CAGR of 15.54%.
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Canada – Canada's market is expected to increase from USD 841.52 million in 2025 to USD 1,880.71 million by 2031, with a CAGR of 14.34%.
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Mexico – Mexico is growing steadily, from USD 388.38 million in 2025 to USD 822.37 million by 2031, showing a CAGR of 13.32%.
SWOT Analysis – Application of Intelligent Vending Machines
Strengths:
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AI integration enables personalization and upselling
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Supports digital and contactless payments, improving user convenience
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Real-time inventory tracking improves operational efficiency
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High deployment in strategic locations like airports and schools boosts visibility
Weaknesses:
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High initial cost of installation and maintenance
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Requires consistent software/hardware updates
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Dependent on stable internet connectivity for remote monitoring
Opportunities:
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Expansion into remote or underserved locations
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Integration with loyalty apps and data analytics
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Rising demand from schools and educational institutions for healthy food vending
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Potential for hybrid models (e.g., vending + pickup lockers)
Threats:
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Hygiene concerns without proper sanitization protocols
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Data privacy and cybersecurity risks with AI-driven systems
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Competition from self-checkout kiosks and mobile retail formats
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Vulnerability to power outages or system malfunctions in high-traffic areas
Top 20 Key Players in the North America Intelligent Vending Machines Market
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Azkoyen Group
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Crane Holdings, Co.
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Royal Vendors, Inc.
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Evoca Group
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Rhea Vendors Group
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Westomatic Vending Services Ltd.
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Glory Global Solutions
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Continental Vending, Inc.
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Jofemar USA, Inc.
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Vendekin Technologies Inc.
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Selecta Group
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ICT Group
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FAS International
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Sielaff GmbH
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Vending Design Works Ltd.
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AMS (Automated Merchandising Systems Inc.)
Table of Contents – North America Intelligent Vending Machines Market (2020–2031, USD Million)
Including Ulta Beauty & SOS Smart Vending Pilot Use Case
1. Executive Summary
1.1. Market Snapshot (2024 & 2031 Value in USD Million)
1.2. Key Findings and Trends
1.3. Analyst Viewpoint
1.4. Strategic Recommendations
2. Market Introduction
2.1. Definition and Scope
2.2. Study Coverage and Limitations
2.3. Research Methodology
2.4. Assumptions and Base Year (2024 – USD Million)
3. Market Overview (USD Million)
3.1. Market Dynamics
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3.1.1. Drivers
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3.1.2. Restraints
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3.1.3. Opportunities
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3.1.4. Challenges
3.2. Value Chain Analysis
3.3. Regulatory Overview – U.S., Canada, Mexico
3.4. Pricing Benchmark by Machine Type
4. Market Trends & Innovation
4.1. Rise of Smart Vending in Non-Food Categories
4.2. Touchless, App-less, and Cashless Interactions
4.3. AI and Predictive Analytics in Machine Operations
4.4. Digital Sampling and Retail Media Integration
4.5. Case Study: Ulta Beauty & SOS Smart Vending Pilot
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4.5.1. Concept and Execution
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4.5.2. Sampling, Data Capture & Loyalty Integration
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4.5.3. Consumer Acquisition Funnel
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4.5.4. Strategic Impact on Market Value (USD Million)
5. Market Segmentation Analysis (USD Million)
5.1. By Type (2020–2031, USD Million)
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Beverage
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Commodity
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Food
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Others
5.2. By Application (2020–2031, USD Million)
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Airport
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Railway Station
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School
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Business Center
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Others
5.3. By Country (2020–2031, USD Million)
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United States
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Canada
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Mexico
6. Competitive Landscape
6.1. Market Share Analysis (2024 vs 2031, USD Million)
6.2. Strategic Partnerships, Mergers, and Acquisitions
6.3. Innovation & Product Launch Scorecard
6.4. Top 20 Key Players – Market Coverage (USD Million)
List of Top 20 Players:
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Azkoyen Group
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Fuji Electric Co., Ltd.
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SandenVendo America, Inc.
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Crane Holdings, Co.
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Seaga Manufacturing Inc.
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Royal Vendors, Inc.
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Bianchi Vending Group
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Evoca Group
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Rhea Vendors Group
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Westomatic Vending Services Ltd.
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Glory Global Solutions
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Continental Vending, Inc.
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Jofemar USA, Inc.
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Vendekin Technologies
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Selecta Group
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ICT Group
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FAS International
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Sielaff GmbH
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Vending Design Works Ltd.
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AMS (Automated Merchandising Systems Inc.)
7. Customer Behavior Analysis
7.1. Interaction Patterns with Smart Machines
7.2. Impact of Free Sampling on Product Trials
7.3. Loyalty Program Activation via Vending Units
7.4. Privacy Concerns and Data Opt-ins
8. SWOT Analysis by Application Sector
8.1. Strengths
8.2. Weaknesses
8.3. Opportunities
8.4. Threats
9. Forecast & Market Outlook (2025–2031, USD Million)
9.1. Revenue Forecast by Type
9.2. Revenue Forecast by Application
9.3. Revenue Forecast by Country
9.4. YoY Growth Rates and CAGR Analysis
10. Strategic Recommendations
10.1. For Retailers and Chain Stores
10.2. For Vending Machine OEMs and Distributors
10.3. For AI and Payment Integration Providers
10.4. For Investors and Market Entrants
Key Players (Top 20 Companies)
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Azkoyen Group
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Fuji Electric Co., Ltd.
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SandenVendo America, Inc.
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Crane Holdings, Co.
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Seaga Manufacturing Inc.
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Royal Vendors, Inc.
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Bianchi Vending Group
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Evoca Group
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Rhea Vendors Group
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Westomatic Vending Services Ltd.
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Glory Global Solutions
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Continental Vending, Inc.
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Jofemar USA, Inc.
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Vendekin Technologies
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Selecta Group
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ICT Group
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FAS International
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Sielaff GmbH
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Vending Design Works Ltd.
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AMS (Automated Merchandising Systems Inc.)
Market Segments
By Type
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Beverage
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Commodity
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Food
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Others
By Application
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Airport
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Railway Station
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School
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Business Center
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Others
By Country
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United States
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Canada
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Mexico
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Frequently Asked Questions
What are intelligent vending machines and how are they transforming retail in North America?
Intelligent vending machines are digitally enabled systems equipped with IoT, sensors, cashless payment solutions, and real-time inventory tracking. In North America, they are transforming retail by offering contactless, personalized, and 24/7 customer experiences, especially in high-traffic areas like malls, airports, and now beauty stores like Ulta.
How is Ulta Beauty using smart vending machines in its U.S. stores?
Ulta Beauty has piloted smart vending machines in 10 U.S. stores through a partnership with SOS. These machines distribute free, travel-sized samples to Ultamate Rewards members and new users, aiming to boost customer engagement, loyalty program sign-ups, and in-store digital advertising.
What role does customer data play in smart vending machine operations?
Customer data is central to smart vending success. In the Ulta use case, customers log in using their phone or email, allowing brands to capture first-party data. This data helps in tracking consumer preferences, offering personalized recommendations, and running targeted promotions.
. What are the key growth drivers of the North American intelligent vending machines market?
Key drivers include rising demand for contactless retail, expansion of loyalty and rewards programs, deployment in non-traditional sectors (e.g., beauty, healthcare), advancements in machine learning and AI integration, and a growing preference for unattended, always-on retail experiences.
How does Ulta Beauty’s pilot affect the broader smart vending market in North America?
Ulta’s pilot showcases the versatility of intelligent vending in specialty retail. It sets a precedent for other retailers to explore smart vending not just for product sales but also for sampling, brand engagement, and digital marketing, thus expanding market scope beyond food and beverage into high-margin consumer categories.